Reservation form

If you wish to make a reservation, please fill in the form below.
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If you like, you can also make a reservation by phone:

  • Tel. +62-625 451210 / +62-625 451100 
  • Mob. +62-812-65000-422 (whatsapp available)

If you have any other questions or remarks, please fill in our regular contact form.

  • After you have submitted your reservation, we will contact you as soon as possible.
  • We will let you know if the room you like is available at the dates you specified.
  • If the room of your choosing is available, we will ask you to confirm.
  • We don’t request any deposit or down payment.
  • You pay upon departure from Carolina Cottages and Hotel.
  • We may ask for a small deposit upon checkin at the reception.
  • On the day of your arrival, we will hold your room until 16:00h. If you haven’t checked in at that time, we reserve the right to put up other customers in this room. If you are running late, please let us know beforehand.
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Our customers

7th july 2008:
EarlyBird97, Berlin, Germany

Hotel Carolina is by far the best place to stay on Tuk Tuk. It has the best location, set on the corner on the hill with majestic views of the lake. It has easily the best swimming area, set against a magnificent landscaped garden. The bungalows are all batak style with balcony and beautiful traditional carvings, but unlike other places, no rusty old roofs. No wonder the only photos in the Lonely Planet of the whole of Sumatra are of Carolina.

The hotel also has all the facilities you would need - cheap fast internet, mountain and motorbike hire (for cheaper than outside), massage, etc.

The service was excellent. Lake Toba is not exactly buzzing with tourists these days, and they seemed to have at least 2 staff for every guest. Every morning I would get up, go for a swim and be served fresh tropic fruit for breakfast as I emerged from the water. Fantastic. It's no wonder that despite the graveyard feel to the rest of Tuk Tuk, Carolina is always well patronised.

And finally, the best part - I had a nice bungalow right at the top of the hill with magnificent views, completely private and secluded for the incredible price of only 2 Euros! I have stayed cheaper in India, but that was a prison cell.

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